FAQ

Domain & DNS Queries

Can I change my domain name?

Yes, the domain name associated with your account can be switched at any time. you just need to…

Permalink.

How can I get my DNS settings changed (MX record, A record, C NAME)?

To get changes made to your DNS settings as far as your MX record, A record, C NAME, you will…

Permalink.

How can I visit my site before propagation?

You can use your domain’s server IP address, plus your username like this:…

Permalink.

How do I renew my domain registered through your company?

To renew a domain name which was registered by us just submit a trouble ticket to our BILLING…

Permalink.


Email Queries

Can email account users change their own passwords?

Yes. Users can change their own email password by logging into their webmail account…

Permalink.

Can I change my own MX Records?

Yes! our member control panel system allows you to define your own MX Mail Records instantly!…

Permalink.

Can you forward all my email to a separate email address? If so, how do I do it?

Yes, we can forward all your mail to anywhere you like using the control panel. Just login on…

Permalink.

Do I have to give all my email accounts access to cpanel?

Your users do not have to go through Cpanel. If you domain name has propagated, use…

Permalink.